It was 3 AM when the sound hit - like someone was throwing baseballs at our house. That late April hailstorm had arrived with a vengeance, and by morning, our quiet Williston neighborhood looked like a warzone of dented cars and scattered branches. But it wasn't until I spotted the golf ball-sized dents on our roof vents that I realized: we might have bigger problems than just a battered azalea bush.
Like most Vermonters, I'm no stranger to extreme weather. But actual storm damage? That was new territory. Should I call my insurance first? Get a tarp up there? How urgent was this really? In my panic-Googling at dawn, I stumbled across Vermont Custom Exteriors' Service Areas page - and unexpectedly found my storm damage survival guide.
What made this resource different was how it addressed our specific regional concerns:
The "Vermont Twist": They explained how hail damage here often gets overlooked until leaks develop months later
Emergency Protocol: Clear steps for temporary protection (including why some DIY fixes can void warranties)
Local Insight: A map showing which towns typically get hit hardest by different storm types
Here's what I learned the hard way:
Document Everything Immediately
I took 57 photos before even calling my insurance - including close-ups of granule loss in gutters
Pro tip: Put a coin next to dents for scale in photos
Beware the Storm Chasers
By noon, three out-of-state trucks were offering "free inspections"
Vermont Custom Exteriors' warning about unlicensed contractors saved me from signing with a shady Florida crew
It's Not Just About Shingles
Our adjuster found $2,300 in hidden damage to flashing and vents I would've missed
That April storm cost us $500 out of pocket after insurance - but the education was priceless. And when the next big one hits? I'll be ready.
Tags: #StormDamage #VermontWeather #RoofRepair #Homeowners #DisasterPrep
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